February 12, 2009
Maybe I didn't make myself clear Comments Off
Dear customer -
We don’t have the font you want. We don’t even have something close to it. I cannot magic it out of thin air, and there is no freeware clone floating on teh interwebs. You really will have to send it to us if you want us to use it. Your very important rush job is GOING NOWHERE until you either send us the damn font, or choose a font that we do have. (Yes, our default font list is lame. I know.)
No, the .gif from your website WILL NOT work. It is tiny and will look like ten kinds of crap on press. No, saving the .gif as a .pdf will STILL not work. It’s still a tiny, crappy file. I’m sorry that your designer isn’t returning your calls, but that doesn’t change what I need from you.
I’ve asked you for a .ttf font file about five times now. I’ve been asking politely. Please understand that I’m not doing this for my health or my own amusement. I need that file in order to produce your job the way you want it. Really. My whole purpose here is to help you get what you ordered, but you have to work with me a little, or nothing is happening. At all.