• Using the same number for your fax and phone lines sucks - especially if you don’t tell me this before hand.
  • If you do give ne a dedicated fax number, please don’t proceed to pick it up and try to answer when I fax your proof out.
  • Yes, our 4 color labels are cheaper than our spot color labels. No, we cannot guarantee that your three special PMS colors will be dead on when done via 4 color process. If exact color matching is that important, you’ll have to pony up the extra money.
  • No, I cannot send out color proofs.
  • No, I cannot sent out production proofs of your printed products.
  • Yes, I *do* know what I’m talking about.
  • Yes, I can write up a sample request for you while you’ve got me on the phone for your full order. No, I cannot write them both up at the same time.
  • I cannot write as fast as you can talk, so you’ll have to hold on a sec. If I write things out too fast, no one can read my writing, the order entry gal gets steamed, and no one ends up happy.
  • Yes, we really have to write out every order on paper, longhand.
  • Yes, I *do* know what year it is.