September 12, 2008
by Julie • Work
Dear passive aggressive customer – “I’m not good with computers” is not an excuse to forget how to read or think for yourself. We’re not asking you to re-partition your hard drive – you just have to fill in basic information on a form and press two gods-be-dammed buttons. This has NOTHING to do with [...]
August 6, 2008
Customer in livechat: what kind of box do you recommend for homemade soap? they are a pretty standard size bar Me: ::headdesk:: It never ceases to amaze me how many people assume that my job involves thinking for them. Or telepathy.
July 24, 2008
Dear customer – The number of different products we carry is somewhere in the more-than-several thousands. I’m glad that you want a quote for a “custom printed box” but you’re going to have to be just a little more specific if you want us to be able to run up a printing quote. not so [...]
July 9, 2008
Dear customers, Your desire to be “green” is commendable, but you should understand the following: Asking for a biodegradable paper cup is redundant. Unless specifically stated otherwise, ALL commercial paper products sold today contain some recycled content. (100% virgin paper is horrifically expensive) No, we do not have the exact percentage breakdowns for all of [...]
June 10, 2008
by Julie • Work
Yesterday and Friday, everyone in the office was exclaiming how miserable I must be, stuck without air conditioning on the first floor, while everyone else (everyone except the warehouse staff, of course) was basking in A/C land upstairs. I shrugged – temperature is relative, I said, and so long as I’m not upstairs too often, [...]