Time for another client grumble list
- No, you cannot get an accurate color proof by looking at an the picture on your screen.
- No, we still don’t do production proofs.
- Yes, you really do need to supply us with a PMS color if you want to match a color exactly.
- No, I cannot send you a PMS swatch book. (Do you have any idea how much they cost?)
- If it takes longer than five minutes for me to explain what a PMS color is, you’ll have to figure it out on your own.
- No, I will not “use my own judgement” and pick a color for you. (Unless you are actually in the showroom and we are *both* looking at the swatch book.)
- I don’t care if you don’t think you need to see a proof - you will still get one and I won’t send your job to the printer until I get it returned to me with a signature.
- No, I will not make a one time exception to the color choice or proof policies. Every time I do that it bites me in the butt.
- I’m sorry our sales staff didn’t explain the color, proof, or file requirements to you in enough detail. I’m working on educating them. (it’s a work in progress.)
- Our file requirements are spelled out in detail on the website. They are on the same page you used to upload the files. So, the part that says we don’t accept MS word files AT ALL? Applies to you too.
- Sending me the wrong file three times in a row will, in fact, delay your job getting to press. I do apologize for this. Sending me the correct file the first time will avoid this problem in the future.